A LITTLE GUIDANCE GOES A LONG WAY
Good hair starts
with a conversation.
Color questions, method decisions, or an order that needs a second look. Your hair hook-up is here to help.
01 / FIND YOUR HAIR
A little less guessing.
Get a free 1:1 consultation on color, texture, length and method. A thoughtful starting point for your next look.
02 / ORDER SUPPORT
Let’s sort it out.
Questions about an order, delivery or return? Include your order number so we can get straight to the details.
LET’S MAKE IT SIMPLE
Tell us what’s on your mind.
A few details help us point you in the right direction.
Prefer email? Find us at Support@Simplyhairco.com
A few things worth knowing.
Can I shop if I’m not a stylist?
Yes. SimplyHairCo welcomes stylists and everyday shoppers. You do not need a business license to shop with us. For professional installation, your stylist can confirm the method and amount of hair before you order.
What should I send for color help?
Email clear, unfiltered photos in indirect daylight, plus any collection names or shade codes you’re considering. Show your hair from the back and your mid-lengths and ends. Photos are a useful starting point, but cannot guarantee an exact color match.
Where does my order ship from?
Orders ship from our Chicago warehouse. Orders received by 2:30 PM U.S. Central on a business day can generally ship that same day, excluding holidays. Check our shipping policy for current options and details. Shipping policy.
Can I visit a SimplyHairCo store?
We’re an online store, with no physical retail location. You can reach our team here or by email for shopping guidance and order support.
Your hair. Your questions. We’re here for both.
YOUR AUTHORIZED BOHYME DISTRIBUTOR