Terms And Conditions

PLEASE READ THE FOLLOWING TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE. The Simply Hair Co. "Terms of Use" govern the use of this website and the purchase of any products from it. The website is owned and operated by Simply Hair Co.

In the context of this website, “we”, “our” and “us” means www.Simplyhairco.com and “you” and “your” means you, the user or customer of this website. If you do not agree with these terms of use, please do not use this site.

The following Terms of Use and any other rules posted on our www.Simplyhairco.com constitute an agreement between us and you, the visitor, governing your access and use of all content and functionalities available at the Simply Hair website, related micro- sites accessed through the URL www.Simplyhair.com, related domain names, and any other website or micro-site of Simply Hair Co. (collectively the "Site").

By visiting the Site, you are accepting and consenting to the practices described in the Terms of Use. We may modify the Terms of Use from time to time and your continued use of this Site (or any of our other Sites) following such change shall signify your agreement to be bound by the modified Terms of Use.

If you require more assistance you can contact us by emailing support@Simplyhairco.com and you will receive a response within 24-48 hours.

Basically, by using Simply Hair you agree to all the terms on this page.

COPYRIGHTS, TRADEMARKS AND CONTENT

The entire content published on this Site, including but not limited to text, graphics or code is copyrighted under copyright laws, and is the sole property of www.Simplyhairco.com. Copyright 2011, Simply Hair, Co. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this Site for the sole purpose of placing an order with www.Simplyhairco.com. Without obtaining our prior written consent, any other use, including but not limited to the reproduction, modification, distribution, display or transmission of the content of this Site is strictly prohibited. You further agree not to change or delete any proprietary notices from materials downloaded from the Site.

All trademarks, service marks and trade names of www.Simplyhairco.com used in the Site are trademarks or registered trademarks of Simply Hair, Co. 

You acknowledge and agree that all copyright, designs, the "look and feel" of the Site, trademarks and all other intellectual property and material rights relating to the content as herein described, including Simply Hair Co. software and all HTML and other code contained in this Site, shall remain at all times vested in the property of their respective owners. All such content, including third party trademarks, designs and related intellectual property rights mentioned or displayed on this Site are protected by federal and state laws and regulations and international treaty provisions. You are permitted to use the content only as expressly authorized by Simply Hair Co. and/or its third party licensors. Any reproduction or redistribution of the above listed content is prohibited and may result in civil and criminal penalties. Violators will be prosecuted to the fullest extent permissible under applicable law. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited.

In addition to the Intellectual property rights mentioned above, "Content" is defined as all information such as the "look and feel" of the Site, data files, graphics, text, photographs, drawings, logos, images, sounds, music, video or audio files on this Site. We do not warrant that the Site’s Content is accurate, error-free. Your use of the Web Site is at your risk. Without limiting the foregoing, everything on the Web Site is provided to you "as is" and "as available" without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, reasonable care and skill, or non-infringement. You bear the entire risk of the completeness, accuracy or usefulness of any Content found on this Site. Simply Hair Co. reserves the right to withdraw, temporarily or permanently, any Content from this Site at any time and for any reason. Removal may be immediate and without notice. You confirm that Simply Hair Co. is not liable to you or any third party for any such withdrawal.

Opinions expressed on the Site and Simply Hair Co. YouTube Page are the personal opinions of the authors and do not reflect the views of Simply Hair Co. By posting you agree to be solely responsible for the content of all information you contribute. You also grant to Simply Hair Co. a right to use any content you provide for its own purposes including republication in any form or media. Comments may be moderated and we do not commit to checking all content and will not be liable for third party posts. If you have a complaint about any posts please mail support@Simplyhairco.com. Simply Hair Co. reserves the right at its sole discretion not to publish or to remove any comment including those that it believes may be unlawful, defamatory, racist or libelous, incite hatred or violence, detrimental to people, institutions, religions or to people's privacy, which may cause harm to minors, is detrimental to the trade marks, patents and copyrighted content, contains personal data, improperly uses the medium for promoting and advertising businesses. This site is available to the public, information you consider confidential should not be posted to this site.

Basically, please respect our content copyrights and trademarks; we are super happy to share our content with you so please don’t claim it as your own. If anything is wrong, please email us at info@Simplyhair.com.

ELIGIBILITY TO PURCHASE AND ORDER

The purchase of merchandise through the Site is strictly limited to parties who can lawfully enter into and form contracts on the Internet in accordance with the laws of the United States.

In order to make purchases on the Site you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided.

The Site is available only to individuals and others who meet the Site’s terms of eligibility, who have been issued a valid credit/debit card by a bank acceptable to PayPal, and who have authorized us to process a charge or charges on their credit/debit card in the amount of the total purchase price for the merchandise which they purchase.

By making an offer to purchase merchandise, you expressly authorized us to perform credit checks and, where Simply Hair Co. feels necessary, to transmit or to obtain your credit card information or credit report information (including any updated information) to or from third parties solely to authenticate your identity, to validate your credit/debit card, to obtain an initial credit card authorization and/or to authorize individual purchase transactions.

Furthermore, you agree that we may use Personal Information provided by you in order to conduct appropriate anti fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.

We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorization for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set-out within the Terms of Use.

Furthermore, we may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the Site whether or not that merchandise has been sold, removing, screening or editing any materials or content on the Site, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

Please refer to our Privacy Policy pagefor further information about how we use your data.

Simplyhairco.com offers products for sale that are in stock and available for dispatch from our distribution center. Occasionally however, we may be waiting for shipments from our suppliers. Consequently you may from time to time be given the possibility of making an Advance Payment for certain items in which case you are able to make an Advance Purchase. This will ensure that you receive this item in priority once stock has been delivered to us. Your rights regarding Advance Purchase are the same as those for any other purchase at the Site.

Items received into stock may be pre-allocated to satisfy Advance Payment orders and customers making Advance Payments will receive items in priority to customers on the Waiting List or customers ordering through the Site for immediate delivery. Please be aware that we may be unable to deliver selected Advance Payment merchandise due to production problems or quality check issues identified when we receive an order into stock. In these circumstances we will notify you by email and refund the Advance Payment to your credit/debit card within thirty days of being advised that merchandise has become unavailable.

Basically, we have the right to check that your payment is legally allowed. Also, if you pay for an item that is out of stock, we’ll keep in touch about the details.

CHANGES TO TERMS

We reserve the right to make changes to these Terms of Use at any time should those changes be required for a successful technological and legal operation of this Site. You should check these Terms of Use regularly for such changes.

CHANGES TO PRODUCTS AND PRICES

Prices shown on the Site are in US Dollars and are exclusive of taxes. If you are shipping within the USA, sales tax may be charged on orders shipped to New York State, California State, Texas State and Delaware State. No other tax or import duty will be applied to orders shipped within the USA.

We reserve the right to make changes to the products and prices listed on the Site, and to other content of this website, at any time without notice.

While we do our best to ensure that product descriptions on our website are accurate, some inaccuracies, typographical errors or misinterpretations may occur. We reserve the right to correct such inaccuracies or typographical errors as they are identified without Simply Hair Co. being held accountable for such inaccuracies or errors.

Basically, these Terms of Use and other information on the site may change from time to time.

SECURITY & PAYMENT

Your financial & identity protection is our most important priority. That is why we process all payments through PayPal, which is one of the safest & most secure payment processing systems in the world.

We take reasonable care to make our Site secure. All credit/debit card transactions on this site are processed using PayPal, a secure online payment gateway that encrypts your card details in a secure host environment. We will not store your credit/debit card details on our systems as PayPal processes it independently of Simply Hair Co. PayPal ensured all transactions will be fully encrypted and only used to process card transactions which you have initiated. To help ensure that your shopping experience is safe, simple and secure PayPal uses Secure Socket Layer (SSL) technology.

Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.

Basically, your financial transactions with us are at the highest level of safety possible on the internet. We don’t see or keep your billing information.

PROMOTION CODES

Promotion codes are non-transferable and there is no cash alternative. Furthermore, they cannot be used in conjunction with any other promotion code or offers, and must be redeemed by the date published, if provided.

Basically, promotion codes cannot be exchanged for cash.

DUTIES AND TAXES

All prices indicated on this Site do not reflect any or all of the international duties, taxes, or other customs charges that the package may encounter when it arrives in its final destination. Please contact the customs agency officials to find out of all applicable taxes and duties (if any). Those charges vary greatly from country to country and will not be covered by Simply Hair Co.

Basically, all customs and duties are not charged by us, it’s your country’s government.

RETURNS

We are pleased to accommodate returns from United States based customers within 30 days after the order ship date on all items, unless the item is opened, worn, or tampered with or marked as a final sale item. Original packaging is required. If return items do not meet these terms, the returned items will be shipped back to the buyer at the buyer's expense. We do not accept returns for items shipped internationally.
Use the SHC RETURNS PORTAL to print a prepaid shipping label. Once we receive your shipped return, a $15 fee will be deducted from your return for the use of this label. 
You may also ship the returns back using your own shipping method. However, we recommend that you send your package with tracking and insurance as Simply Hair Co does is not responsible for lost returns.

Any items that are marked as "final sale" do not apply for a return. Thank you for your understanding.
SHIPPING

*All orders over $89 USD include FREE standard shipping to the US. Kindly note, we are not currently shipping to Hawaii, Alaska, PO Boxes, and U.S outlying islands. Applicable rates apply. Your order is shipped from our warehouse located in Illinois (USA).
We cannot guarantee or be held responsible for products lost or damaged in transit due to the performance of the shipping carriers. Only insured shipping options guarantee receipt of order or refund. Simply Hair Co. will not be responsible for lost or stolen packages without insurance.

INTERNATIONAL SHIPPING TERMS AND CONDITIONS
  • Any order being shipped to a destination outside of the united states may be subject to import duties and taxes that are levied and collected during checkout. A summary of these charges will be included in the 'Taxes' and/or 'Duties' line(s). The order total presented at checkout will be the exact amount that you will be billed. there will not be any additional costs billed upon delivery or due as c.o.d. charges.
  • When placing an order for delivery outside the united states, you are considered the importer of record and must comply with all applicable laws and regulations. charges for duties, taxes, and the carrier's collection fee are in addition to your shipping charge and must be borne by you.
  • Some items may require special handling as specified by federal, state, and local regulations governing the transport of these items; therefore, the shipment of some products to certain locations may not be possible.
  • All prices are shown in u.s. dollars ($usd). the item price is exclusive of any import duties, taxes, and shipping charges. such fees will be calculated at the time of checkout, and will be displayed under 'duties' and 'taxes', also in u.s. dollars ($usd).
  • By ordering goods from this website, i hereby authorize a licensed customs broker chosen by the operator of the website to act as my agent and to transact business with the applicable border services agency to clear my merchandise, and account for applicable duties and taxes.
  • International orders are subject to duties, customs, and value added taxes. If you are shipping your order outside of the continental united states, as a condition of sale, you acknowledge and agree that title to your order transfers to you after exportation from the united states and immediately prior to importation of such order at the border of the ship to location and assume all risk and responsibility for the import clearance, duties, and delivery to final destination. These charges must be paid upon placing your order.
PROCESSING TIME

It will take 1-2 business days to process your order, regardless of the shipping option selected at checkout. We ship Monday through Friday, excluding weekends and holidays. We cannot guarantee Saturday delivery, even if your shipping is upgraded to express. We do NOT guarantee to ship orders the same day. Please allow up to 2 business days for orders to process (for example, if you order on Monday, your order should ship out on Tuesday or Wednesday). You will receive a confirmation e-mail with the tracking link once your order ships which can take up to 48 hours to update. If you do not see your shipping confirmation email in your inbox after 2 business days, please double check your junk/spam or promotions folder. Express shipping options and any other third-party fees are non-refundable. We cannot be held accountable for any delays caused by the carrier. 

Kindly note that if inaccurate or incomplete addresses are provided, or if there are unverified details with your order, it may delay processing by an additional 1-2 business days. We encourage all customers to thoroughly review their shipping and billing information prior to checking out to ensure any possible delays are avoided. 

Your package may or may not require a signature. Most packages are delivered to the mailbox or front door of the address provided, however, it is up to the delivery courier to decide if the package is safe being left in the open. If they deem it unsafe, they will hold the package at a local post office or re-schedule another delivery. Our best recommendation is to input a shipping address where you know you or someone else will be available to accept the package (a work address or a friend's address).

GENERAL LEGAL TERMS

Complete Terms: the Terms of Use constitute the whole legal agreement between you and Simply Hair Co. and govern your use of the Services. Notwithstanding the foregoing, you understand that Simply Hair Co. may make changes to the Terms of Use from time to time. When these changes are made, Simply Hair Co. will make a new copy of the Terms of Use available at http://www.Simplyhairco.com. You agree that Simply Hair Co. is under no obligation to provide you with notices regarding changes to the Terms of Use. You understand that it is your responsibility to check the Terms of Use regularly for changes.

Confidentiality: You understand that Simply Hair Co. grants the operators of public search engines permission to use spiders to copy materials from the site for the sole purpose of creating publicly available searchable indices of the materials, but not caches or archives of such materials. Simply Hair Co. reserves the right to revoke these exceptions either generally or in specific cases.

Liability in the Event of Breach: You agree that you will comply with all of the provisions of the Terms of Use. You understand that you are solely responsible for any breach of your obligations under the Terms of Use and for the consequences of any such breach.

Rights Not Waived: You agree that if Simply Hair Co. does not exercise or enforce any legal right or remedy which is contained in the Terms of Use this will not be taken to be a formal waiver of Simply Hair Co’s rights and that those rights or remedies will still be available to Simply Hair Co.

Severability: If any court of law, having the jurisdiction to decide on this matter, rules that any provision of these Terms of Use is invalid, then that provision will be removed from the Terms of Use without affecting the rest of the Terms of Use. The remaining provisions of the Terms of Use will continue to be valid and enforceable.

Violation of Terms of Use: Please report any violations of the Terms of Use by emailing support@Simplyhairco.com.

Independent Relationship: You and Simply Hair Co. are independent contractors, and these Terms of Use, including but not limited to submission or distribution of any Content you created, will not, in whole or in part, establish any relationship of partnership, joint venture, employment, franchise or agency between the you and Simply Hair Co. Neither party will have the power to bind the other or incur obligations on the other's behalf without the other's prior written consent. Neither party is authorized to act as an agent or representative of the other or for or on behalf of the other party in any capacity other than as expressly set forth in the Terms of Use. Neither party shall in any manner advertise, represent or hold itself (or any of its agents) out as so acting or being authorized so to act, or incur any liabilities or obligations on behalf of, or in the name of, the other party, unless specifically provided for in the Terms of Use.

Basically, unplanned things can happened – we do our best daily to stay awesome and we are not responsible due to unforeseen circumstances.

RESOLVING YOUR CONCERNS

If you have any concerns with, or do not understand, our Terms of Use, we welcome you to contact us and we will make every effort to address and resolve your concerns. Feel free to contact us by email address @support@Simplyhairco.com and we will respond within 24 – 48 hours

"Text Marketing and notifications:

By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed [INSERT A NUMBER] a month. You acknowledge that consent is not a condition for any purchase.

If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.

For any questions please text HELP to the number you received the messages from. You can also contact us for more information. If you wish to opt out please follow the procedures above.”